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Act! Internet Sync Service error - Access Denied to C:\ProgramData\Act\ACT Data\syncConfigFile.xml

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Nickel Super Contributor
Posts: 346
Country: USA
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Act! Internet Sync Service error - Access Denied to C:\ProgramData\Act\ACT Data\syncConfigFile.xml

Act! Premium V19.2 WEB - Recently downloaded and installed in Windows 10 PRO - No Antivirus - No Firewall

 

Thanks for your ideas and help.

 

 

Access Denied to C:\ProgramData\Act\ACT Data\syncConfigFile.xml

 

error1.png

 

error2.png

Juan Carlos Otero
juancarlostero@icloud.com

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Solution
Accepted by topic author juancarlosoterogarcia
‎10-03-2017 08:04 AM
Moderator
Posts: 451
Country: United_Kingdom

Re: Act! Internet Sync Service error - Access Denied to C:\ProgramData\Act\ACT Data\syncConfigFile.xml

Hi Juan,

 

When does this error message appear? what steps can be taken to replicate this problem?

It maybe as simple as granting permissions to syncConfigFile.xml and would recommend adding the 'Everyone' permissions to this file as a test.

If this works we can narrow it down the required permissions,  believe it would be either the SQL or Admin right are required.

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Solution
Accepted by topic author juancarlosoterogarcia
‎10-03-2017 08:04 AM
Moderator
Posts: 451
Country: United_Kingdom

Re: Act! Internet Sync Service error - Access Denied to C:\ProgramData\Act\ACT Data\syncConfigFile.xml

Hi Juan,

 

When does this error message appear? what steps can be taken to replicate this problem?

It maybe as simple as granting permissions to syncConfigFile.xml and would recommend adding the 'Everyone' permissions to this file as a test.

If this works we can narrow it down the required permissions,  believe it would be either the SQL or Admin right are required.