01-29-2014 06:06 PM
Hi
I am using Act! Premium Version 16.0.291.0, Hot Fix 4 on my Microsoft Windows 7 Professional x64-based PC.
When I open my subscriber database (or even the ACT2014 demo db) in ACT I get the following 2 ACT notifications:
"The type initializer for 'Act.Google.Sync.Common.GoogleServiceProvider' threw an exception." OK
Then:
"Error occurred after logon in synchronisation manager: The type initializer for 'Act.Google.Sync.Common.GoogleServiceProvider' threw an exception." OK
Any ideas as to why I am getting these errors?
* I have not set up Google Integration on the publisher database.
* I can't get into Tools > Integrate with Google > Google Integration Preferences either. It gives the same error as above.
Now I have realised that I can't open Calendar or Task List and am wondering it this is linked to the above problem.
This problem only seems to be happening on the Windows 7 Professional x64-bit laptop.
Thanks for your help.
Caroline
01-29-2014 06:28 PM
04-01-2014 02:48 PM
Thanks Mike.
I tried ID 28813 but got the error: "The module "adchronopher.ll" was loaded but the call to DllRegisterServer failed with error code 0x80020009."
ID 21550 mentioned re Act being installed on a 64-bit OS which it is in my case. Windows 7 Professional SP1.
Act! Premium Version 16.0.291.0, Hot Fix 4
Here are the LogViewer results you asked for:
Results from LogViewer - 1st message (Category: Application: Core):
Error Exception: Retrieving the COM class factory for component with CLSID {C72F554F-578C-11D5-BF99-006008C0F63B} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)).System.Runtime.InteropServices.COMException (0x80040154): Retrieving the COM class factory for component with CLSID {C72F554F-578C-11D5-BF99-006008C0F63B} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)).
at Act.UI.ActApplication.InitializeScheduler()
Results from LogViewer - 2nd message (Category: UI):
Error Message: System.TypeInitializationException: The type initializer for 'Act.Google.Sync.Common.GoogleServiceProvider' threw an exception. ---> System.Runtime.InteropServices.COMException: Retrieving the COM class factory for component with CLSID {C72F554F-578C-11D5-BF99-006008C0F63B} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)).
at Act.Shared.Sync.BaseSchedulerService.LoadScheduler(String schedulerLocation)
at Act.Shared.Sync.BaseSchedulerService.Initialize(Boolean loadFileSystemWatcher, String dataLocation)
at Act.Google.Sync.Common.GoogleSchedulerService..ctor()
at Act.Google.Sync.Common.GoogleServiceProvider..ctor()
at Act.Google.Sync.Common.GoogleServiceProvider..cctor()
--- End of inner exception stack trace ---
at Act.Google.Sync.Common.GoogleServiceProvider.Initialize(ServiceProviderType serviceProviderType)
at Act.Google.Sync.Common.GoogleSyncHelper.GetSyncInfo(ServiceProviderType serviceProviderType)
at Act.UI.UIActivityManager.ResetCalendarSyncMenu(Object sender, EventArgs e)
at Act.UI.UIActivityManager.RegisterStaticCommands()
at Act.UI.UIActivityManager.ActFramework_Logon(Object sender, EventArgs e)
Results from LogViewer - 3rd message (Category: UI):
Error Exception: The type initializer for 'Act.Google.Sync.Common.GoogleServiceProvider' threw an exception.System.TypeInitializationException: The type initializer for 'Act.Google.Sync.Common.GoogleServiceProvider' threw an exception. ---> System.Runtime.InteropServices.COMException: Retrieving the COM class factory for component with CLSID {C72F554F-578C-11D5-BF99-006008C0F63B} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)).
at Act.Shared.Sync.BaseSchedulerService.LoadScheduler(String schedulerLocation)
at Act.Shared.Sync.BaseSchedulerService.Initialize(Boolean loadFileSystemWatcher, String dataLocation)
at Act.Google.Sync.Common.GoogleSchedulerService..ctor()
at Act.Google.Sync.Common.GoogleServiceProvider..ctor()
at Act.Google.Sync.Common.GoogleServiceProvider..cctor()
--- End of inner exception stack trace ---
at Act.Google.Sync.Common.GoogleServiceProvider.Initialize(ServiceProviderType serviceProviderType)
at Act.Google.Sync.Common.GoogleSyncHelper.GetSyncInfo(ServiceProviderType serviceProviderType)
at Act.UI.UIActivityManager.ResetCalendarSyncMenu(Object sender, EventArgs e)
at Act.UI.UIActivityManager.RegisterStaticCommands()
at Act.UI.UIActivityManager.ActFramework_Logon(Object sender, EventArgs e)
Results from LogViewer - 4th message (Category: Core):
Error Message: System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.TypeInitializationException: The type initializer for 'Act.Google.Sync.Common.GoogleServiceProvider' threw an exception. ---> System.Runtime.InteropServices.COMException: Retrieving the COM class factory for component with CLSID {C72F554F-578C-11D5-BF99-006008C0F63B} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)).
at Act.Shared.Sync.BaseSchedulerService.LoadScheduler(String schedulerLocation)
at Act.Shared.Sync.BaseSchedulerService.Initialize(Boolean loadFileSystemWatcher, String dataLocation)
at Act.Google.Sync.Common.GoogleSchedulerService..ctor()
at Act.Google.Sync.Common.GoogleServiceProvider..ctor()
at Act.Google.Sync.Common.GoogleServiceProvider..cctor()
--- End of inner exception stack trace ---
at Act.Google.Sync.Common.GoogleServiceProvider.Initialize(ServiceProviderType serviceProviderType)
at Act.UI.Contacts.UIContactManager.ResetContactSyncMenu(Object sender, EventArgs e)
at Act.UI.Contacts.UIContactManager.AfterLogon(Object sender, EventArgs e)
--- End of inner exception stack trace ---
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
at Act.Shared.Utilities.WeakMulticastDelegate.InvokeSafe(Object[] args)
from Act.UI.ActApplication.OnAfterLogon() in :line 0
Thanks
Caroline
01-23-2015 07:59 AM
I am having this same issue. Was this ever resolved?
10-23-2015 02:43 AM