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Act! Google Integration with Act! 2012

Tuned Listener
Posts: 35
Country: Australia

Act! Google Integration with Act! 2012

I have Sage ACT! Premium 2012 Version 14.0.572.0 English - In Australia

 

Im Clicking ont he Register.. Button in the Google Ingration Preference  and then it displays  this error message, The time and date is correct on my PC and all other PC, Its DD/MM/YYYY format

 

---------------------------
Sage ACT! Google Integration
---------------------------
Sage ACT! could not connect to your account. Access denied.

   

Timestamp is too far from current time: 1315365360


---------------------------
OK  
---------------------------

 

this is happening all PC on the same Database,

 

 

Any Idea,

 

Reece

Reece harper

Act! Certified Consultant Australia
http://www.databasepartners.com.au
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Act! Google Integration with Act! 2012

So far, this issue has only been experienced when the time is too far off (just a few minutes is sufficient to cause the issue).  Be sure to check your time settings with an official time from the web.

 

Have you tried it from a computer outside of the network?  

 

 

Greg Martin
Sage
Tuned Listener
Posts: 35
Country: Australia

Re: Act! Google Integration with Act! 2012

Thanks for your Help, that solve the issue, the Domain Controller Time was 7 mins out, this effect all PC's.  Once we change the Domain to the correct time, this solved the problem

Reece harper

Act! Certified Consultant Australia
http://www.databasepartners.com.au
Copper Super Contributor
Posts: 167
Country: USA

Re: Act! Google Integration with Act! 2012

Any other ideas on what could cuase this. saw this on a customer with 14.0 today. Time and all settings were good. Even connected to internet via 4G hotspot and still got the error. It was a new install of windows.

 

Jeremy Wesley
MCSE+I, MCDBA, MCSD, ACC, APT, A++
www.act.expert
Have you seen eXact Contacts? iPhone & iPad App that syncs directly with your Act! Database.