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Act E-mail Auto Attached defaulting to private

New Member
Posts: 3
Country: United_Kingdom

Act E-mail Auto Attached defaulting to private

We had been using ACT Premium for web 2013 and using it to sync emails from users Outlook 2010+. However we moved to Office 365 for our exchange server and many of our Outlook settings were reset. I have redone the syncing via the Tools>>Preferences>>Email & Outlook Sync and have it set to upload emails onto ACT as public and to do subject + body + attachements. However since the reset it is ignoring this. I have also set-up the syncing of sent emails via the rule on Outlook and that is working without issue.

 

Anyone know how to force it to use the syncing preferences I have set.

 

Thanks

New Member
Posts: 3
Country: United_Kingdom

Re: Act E-mail Auto Attached defaulting to private

Don't worry found the issue.