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Act! Companion not available in Mexico..??

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Nickel Elite Contributor
Posts: 619
Country: USA

Act! Companion not available in Mexico..??

Hello, a  Act! Premium cloud Customer in Mexico is trying to install Act! Companion to use it with that Premium Cloud account, but do not see the APP available in the APP Store

 

Why is this happening?

 

Thanks,

 

Juan Carlos Otero Garcia
juancarlosotero@protonmail.com
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Employee
Posts: 215
Country: USA

Re: Act! Companion not available in Mexico..??

Thank you for posting this feedback. The application is available internationally in the following languages: English, French & German. The Mexico region is supported for the installation of the app in English. I will, however, have the team take a look into why it's not displaying in the app store for Mexico. This could be caused by an App Store paradigm around regional language support for applications.

 

I'll keep this thread updated as we work with Apple to troubleshoot.

 

Regards,

Jeff Hanrahan