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Act Cloud and remote database sync problem

New Member
Posts: 2
Country: Canada

Act Cloud and remote database sync problem

Good afternoon everyone, 

 

I am not able to sync my remote database even after doing all the verifications I could think of:

The connection type is “Internet” (outside Firewall)

The URL of the Act Internet Sync Server is: http://s39.acthosting.net:443/ActInternetSync

The synchornization of the remote database is Active

I have the same version of ACT Premium on the local computer and web version

And I always have the same message: Act! is unable to connect to the sync server. Check to be sure "accept incoming sync" is enabled in the main database or that the Network sync service is running. Also be sure you are connected to your network.

Anyone knows how to verify on the main database (Cloud) if it "accepts incoming sync"?

Nickel Elite Contributor
Posts: 611
Country: USA

Re: Act Cloud and remote database sync problem

Hi, try (First) temporarily disabling your Firewall / Antivirus - then try syncing again

 

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FIRMA.png

Juan Carlos Otero Garcia
juancarlosotero@protonmail.com
Twitter @MiInformativo
Copper Super Contributor
Posts: 123
Country: USA

Re: Act Cloud and remote database sync problem

I have this issue as well.  Sync does not work outside the network.  Tried closing firewall, still doesn't sync.