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Act 2013 word template blank

New Member
Posts: 1
Country: USA

Act 2013 word template blank

I have a user that when we try to use a word custom template it is coming up blank. with nothing at all in it. Word pops up and there isnt even a blank page to type on just the ribbon and the rest of the screen is grey. I can go to the other three computers that have act installed and opens and fills all the information no problem. it is a windows 7 machine office 2007 tried 2010 and downgraded as the was the only difference in the machines and act 2013 premium.

Copper Contributor
Posts: 36
Country: United States

Re: Act 2013 word template blank

I am having the same problem and no one seems to have a solution. Help.

 

Joe

Nickel Super Contributor
Posts: 843
Country: United States

Re: Act 2013 word template blank

We had a situation like this with just one user, and the only thing that fixed it was a "nuke & pave."   Nothing else worked.

Rita Kogstad
RKA Associates
Stamford, CT