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Act! 2013 Premium/Outlook 2010 record received emails to history

New Member
Posts: 1
Country: USA

Act! 2013 Premium/Outlook 2010 record received emails to history

Hello,

 

Sent emails are recorded in Act contact history just fine. I would like to have incoming/received emails recorded in the contact history also. How do I set this up and can it be done to automatically record?

 

Thank you.

 

Steve 

Copper Contributor
Posts: 16
Country: Canada

Re: Act! 2013 Premium/Outlook 2010 record received emails to history

Create a  rule like this:

 

rule.jpg

 

Watch out for Outlook 2013, the "perform a  custom action" option is gone and this won't work any more.