Community
Showing results for 
Search instead for 
Do you mean 
Reply

Act! 2012 upgrade now Opportunity Status Reports as a number

New Member
Posts: 4
Country: USA

Act! 2012 upgrade now Opportunity Status Reports as a number

Upgraded to 2012, when reporting on opportunities the status is listed as number 0 through 3 instead of Open, Closed Won, Closed Lost, or Inactive.  Is there a fix for this?

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Act! 2012 upgrade now Opportunity Status Reports as a number

Hello jmall221,
Welcome to the Sage ACT! Community. Some questions:
- What version, including Hot Fix #, of ACT! do you have?
- Are you using a default report, a default report that you have edited, or a custom report?
- If using an edited/custom report, does the same thing show i the default Opportunity reports?

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

New Member
Posts: 4
Country: USA

Re: Act! 2012 upgrade now Opportunity Status Reports as a number

Sage ACT! Premium 2012 Version 14.1.108.0

SP1

Standard reports.

Thank you

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Act! 2012 upgrade now Opportunity Status Reports as a number

[ Edited ]

This may have to do with the field being used for status. Edit the report template and make sure the field being used is Status Name, not Status. The standard reports I'm seeing have this by default, but yours may not.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Act! 2012 upgrade now Opportunity Status Reports as a number

Also, you said this happened after the 2012 upgrade. Can you specify if that was upgrading to 2012 from an earlier version, or upgrading your existing 2012 installation to Service Pack 1?

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

New Member
Posts: 4
Country: USA

Re: Act! 2012 upgrade now Opportunity Status Reports as a number

It was an issue in the template. Thank you.

We upgrade to 2012 from 2009.

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Act! 2012 upgrade now Opportunity Status Reports as a number

[ Edited ]

Glad to hear you got it resolved. I'll test the upgrade to see if this is an issue with the standard templates, and report it if needed. Thank you for posting.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.