Upgraded to 2012, when reporting on opportunities the status is listed as number 0 through 3 instead of Open, Closed Won, Closed Lost, or Inactive. Is there a fix for this?
Hello jmall221, Welcome to the Sage ACT! Community. Some questions: - What version, including Hot Fix #, of ACT! do you have? - Are you using a default report, a default report that you have edited, or a custom report? - If using an edited/custom report, does the same thing show i the default Opportunity reports?
Greig Hollister
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.
This may have to do with the field being used for status. Edit the report template and make sure the field being used is Status Name, not Status. The standard reports I'm seeing have this by default, but yours may not.
Greig Hollister
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.
Also, you said this happened after the 2012 upgrade. Can you specify if that was upgrading to 2012 from an earlier version, or upgrading your existing 2012 installation to Service Pack 1?
Greig Hollister
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.
Glad to hear you got it resolved. I'll test the upgrade to see if this is an issue with the standard templates, and report it if needed. Thank you for posting.
Greig Hollister
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.
