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Act! 2012 Premium won't install

BWS
Tuned Listener
Posts: 23
Country: USA

Act! 2012 Premium won't install

[ Edited ]

Hello,

 

Act! Premium 2012 won't install.  At the very beginning of the installation it keeps getting hung up on "Configuring Windows Installer" and hangs there for about a minute and then stop.  I've restarted the computer a few times, tried to install multiple times and it won't work.  I am using Windows 7 Ultimate.

 

Any thoughts or ideas?

 

Thank you.

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Act! 2012 Premium won't install

Sounds like the Windows Installer is corrupted. Are you able to install any other software?

Other thoughts:
If you are installing with a download, try downloading a new copy of the installation file.

Try starting the installation using 'Run as administrator', to do this: right click on the setup.exe file and select 'Run as administrator'. Or disable UAC (through Control Panel > User Accounts > Change User Accounts Control Settings > Never notify)
Greg Martin
Sage