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Act 2011 for web - error when attempting to view anything but home page in IE9

New Member
Posts: 28
Country: United States

Act 2011 for web - error when attempting to view anything but home page in IE9

We recently installed ACT 2011 Premium (for Web) - we had ACT 2011 for Windows installed before. The install went great, all the users are accessing the database the same way they have been.

 

As we have been testing the web version, we are getting a lot of errors in IE9.

We cannot get past the main home page after you login. To be more specific, home/homeshell.aspx loads fine, if you try to go to contacts for example, you can see the contacts/contactDetail.aspx start to load and then it shows the page cannot be displayed. The URL shows https://ourdomain:444/APFW/contacts/function(x)%7B%20%20%20%20getEntityData();%20%20%20%20RefreshActiveTab();%7D

 

Using the same computer, user, etc. and using Chrome - it works fine with NO issues.

 

Any suggestions?

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Act 2011 for web - error when attempting to view anything but home page in IE9

ACT! 2011 (via web) is not compatible with IE9.  The recommendation is to revert back to IE8, or use Firefox (3.5 or 3.6).  ACT! 2012 is compatible with IE9. 

 

Sage ACT! 2011 Premium system requirements

Greg Martin
Sage