Network Components:
Act! Premium 2011 Version 13.1.111.0. Hotfix 1
Microsoft Outlook 2007
Local database
Windows 7 Home Premium 64-bit
We attempt to Sync Outlook and ACT. We receive a failure on the Outlook sync. If we individually sync the components, only the Calendar syncs successfully.Below is the error message from the event log. We confirmed the ACT! Scheduler is running under services. User is administrator on the PC.
Log Name: Application
Source: Sage ACT! Scheduler
Date: 4/1/2014 1:32:38 PM
Event ID: 0
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: XXXXX-Laptop
Description:
Service cannot be started. System.Exception: Unable to start scheduler service. ScheduledItems count is less than or equal to 0.
at Act.Scheduler.SchedulerService.OnStart(String[] args)
at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Sage ACT! Scheduler" />
<EventID Qualifiers="0">0</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-04-01T18:32:38.000000000Z" />
<EventRecordID>90751</EventRecordID>
<Channel>Application</Channel>
<Computer>XXXXXX-Laptop</Computer>
<Security />
</System>
<EventData>
<Data>Service cannot be started. System.Exception: Unable to start scheduler service. ScheduledItems count is less than or equal to 0.
at Act.Scheduler.SchedulerService.OnStart(String[] args)
at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)</Data>
