05-04-2011 08:55 AM
Running Win 7 Prof x64
Act 2011 Preimum
Sage ACT! Premium 2011 Version 13.0.401.0, Hot Fix 2
Went to set up email and it is not showing outlook as an option to choose...just internet mail... How do I have it ias a choice that appears?
Help please... worked fine on XP prof with the same set up...
05-04-2011 10:01 AM
05-04-2011 12:26 PM - edited 05-04-2011 12:26 PM
First thing to check for, is if you've setup an Outlook profile first. Then restart Act and see if it's available.
Second thing would be to be sure you're on the latest build of Act at this time:
And also be sure you have the latest Hotfix:
Hopefully one of those should remedy the issue.
05-05-2011 07:19 AM
Welcome to the ACT! Online Community!
Is Office installed as a 64-bit program, or possibly in the 'Click to Run' mode? ACT! will only recognize Outlook fully installed as a 32-bit program.
If it is installed in 64-bit mode, you can uninstall Office and then reinstall using the 32-bit option. Then uninstall and reinstall ACT!.
05-05-2011 08:42 AM
I updated to current Act hotfix 3
I am using Outook 2010 32bit mode, and office 2003 (I thihk they only made a 32bit version back then)
It still does not see outlook as an option... How do I know something is "running as"...?
Any help would be appreciated...we really need this up... thx
05-05-2011 09:51 AM
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.