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Act 2011- Outlook 2010 - Emails won't send

New Member
Posts: 1
Country: USA

Act 2011- Outlook 2010 - Emails won't send

A fellow employee is having trouble with Act 2011. She can't send any of her emails. We don't know why. Her Act is synchronized with Outlook 2010. Can anyone help, please?

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Act 2011- Outlook 2010 - Emails won't send

Hello AA Printing,

Welcome to the Sage ACT! Online Community!

 

It may be that the e-mail preferences for ACT! have yet to be set up, review this article for instructions:  KB Article 26832

 

If that does not resolve the issue, can you provide some further details?  Such as error messages when clicking on an e-mail address within ACT!.

Greg Martin
Sage