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Act! 2010 has encountered an error ...

db
Copper Contributor
Posts: 43
Country: Belgium

Act! 2010 has encountered an error ...

When I will go on Companies, opportunities, and / or Calendar, I have the message "Act has encountered an error, please shutdown the application."

I have done a "reset menu and toolbar" as says in the KB, but it's not good.

Anyone has some idea?

 

Thanks

 

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Act! 2010 has encountered an error ...

Hello db,

Some questions to get a better understanding of the issue:

 

- Has this error occurred since you installed ACT! 2010 or did it just start happening? 

- Have you recently applied an update to Windows or ACT!?

- What operating system are you using on your computer?

- If you open the demo database (ACT2010Demo), does the same error occur?

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

db
Copper Contributor
Posts: 43
Country: Belgium

Re: Act! 2010 has encountered an error ...

Many thanks, but i have found another solve.

it was very strange, because the main database was corrupt (I have done some repair, check, rebuild), and I have had some error message with OLEDB.

But one remote database from this main database was already correct. So I have done a backup if this remote to do a new main database.