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Act 2010 and web links

Copper Super Contributor
Posts: 146
Country: United_Kingdom

Act 2010 and web links

In Act 2010 - the weblinks doesn't seem to work for Contacts Websites If we use just {Contact.Web Site} Then if the website has a prefix of http:// or even has a / in it, these seem to get translated into code It seems tempremental too in that even if we update the website - save/refresh - the website in the list of links doesn't seem to want to work Anyone else experiencing this or have any workarounds/fixes? Thanks Andy
Andy Kent
Angel Solutions
www.angelsolutions.co.uk
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Act 2010 and web links

I've not been able to reproduce these issues in Sage ACT! 2012.  I've entered the web address 'http://www.weather.com', and it successfully displayed.  Then I entered address 'http://www.weather.com/weather/right-now/Sydney+Australia+ASXX0112?' and it successfully displayed (updated the same record's web site field).

 

Just to make sure my tests are the same as yours, I performed this through the installed ACT! program (not web access).

 

 

Greg Martin
Sage
Copper Super Contributor
Posts: 146
Country: United_Kingdom

Re: Act 2010 and web links

Have you been able to reproduce them though in Act 2010 which we have? Thanks Andy
Andy Kent
Angel Solutions
www.angelsolutions.co.uk
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Act 2010 and web links

Yes, I am able to reproduce these in ACT! 2010. It appears they have been addressed at some point in later releases.

I tested with 2010 version 12.1.181 Hot Fix 1. There is a Hot Fix 5 available for 2010 sp1, but I didn't see anything listed in the knowledgebase article relating to Web Info tab issues being addressed (other than the one listed in Hot Fix 1).
Greg Martin
Sage