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Act 2010 Dynamic groups missing contacts

New Member
Posts: 1
Country: United_Kingdom

Act 2010 Dynamic groups missing contacts



I'd be grateful if someone could help us. We use dynamic groups in ACT quite a lot, but we've recently noticed that the dynamic groups in ACT 2010 seem to behave differently to previous versions. Our dynamic groups basically group people who have data in a (particular field) OR (Data in a different field) OR (data in another) etc. In Act 2010 the members in a dynamic group containing many OR operators is never the same as the sum of groups based on the contents of one field. It is as if Sage have changed how the OR operator works.


This problem only occurs in groups created or edited since upgrading to ACT2010.


Many Thanks