08-06-2010 06:27 PM
Is this manually backing up?
What is the path to the database, itself?
08-06-2010 08:30 PM - edited 08-07-2010 07:19 AM
C:\Users\Troy Jones\Documents\ACT\ACT for Windows 12\Databases
When I try to manually back up it says
This action can’t be completed because the file is open in another program.
But act is closed and I when I check Vista task manager it does not show any sage or act applications or process running?
The only file it will let me manually copy is the PAD file, it will not allow me to copy the ADF or ALF file.
Originally, I did a restore as from Act 2005 to Act 2010 and it made a back up copy of the database during the process but now the automated back up fails and manual backup fails?
I have User Account control (UAF) turned off but that does not fix the issue.
I have turned on the share database and turned off the shared database and still no go on the back up.
08-10-2010 10:58 AM
The data store is the series of sub folders that contain all the ancillary files like templates, layouts, attachments and so on. When you try to back up the database all of these folders and contents are copied to a temporary location and compressed into a zip file from there.
Some program like anti virus or off site backup program like Mozypro holding a file open? One of the files or whole directory set to read only in the data store? The ADF and ALF is being held by the ACT7 SQL instance. This is normal.
08-10-2010 07:10 PM
08-30-2010 08:55 AM
This error occurs when a shared database does not have the proper permissions granted to the database-files folder. If you go into you review the share permissions for this folder, you will most likely notice that "Everyone" only has "read" permissions to the folder. They need to have "Full control." When you change this, this should resolve the error.
03-22-2011 12:24 PM
Mike is on the right track,
If your not (manual mode) using ACT! menu drop-down File | Back up, you should be. The other option is to setup ACT Scheduler to perform automatic scheduled backs. All you should then do is have your backup software backup the ACT backed up Database ZIP files to off site drive and or to DVD's.