12-07-2008 09:09 PM
Act 2009 premium or "V9" has been configured on our SBS 2008 server. The port for the ACT network sync is 65100 and is started.
The services for the ACT sysc sre running in services.msc. The port 65100 has been opened on the router and points to the server IP on TCP. The router has a static IP and the server has only one NIC.
We cannot sync with act remotely, meaning at our home, on an internet connection to our server at work. Our ISP does not block ports.
What can be causing this non sync issue? Is it an ACT issue or a SBS2008 issue? I'm not sure where to start. I have asked experts with Microsoft on the newsgroups and there does not appear to be problems with the server.
12-08-2008 12:11 AM
Is it ACT! 2009 or V9?
ACT! 2009 is actually v11
What happens when you try to sync?
Are you using Application, Network or Internet sync?
What happens if you try (from a remote), in a cmd prompt:
Telnet 65100 ServerName
12-08-2008 07:09 AM
Its ACT 2009, sorry.
If you telnet "router IP" to 65100 off the network there is no connection. ACT says its listening and the port is open on the router. Firewall and antivirus is off.
The remote laptop user uses the synconize now button to try sync remotely.
12-08-2008 07:50 AM
12-08-2008 10:46 AM
Yes, we turned the firewall completley off as well as his antivirus.
Shouldn't I be able to telnet from any system off the network to: telnet [router IP] 65100
If its listening I should be able to sync onto the remote server. It says its listening. Is there any other configurations in active directory or somewhere on the server that needs my attention?
12-14-2008 10:37 AM