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Act 2009 -- all of a sudden VERY slow & fails to run reports across the network

New Member
Posts: 11
Country: United States

Act 2009 -- all of a sudden VERY slow & fails to run reports across the network

Yesterday I started having problems with Act.  It is very slow in general, and reports are either slow and sometimes a blank error pops up (just a red x, no text) while trying to run a report and the report never completes.  I have more than one database (a main database and an archive) and the problem seems to affect both databases.  Nothing changed on the network within the past few days; however, we did upgrade to Trend Worry-Free Business Secuity Suite version 7 from version 6 a few weeks ago (but like I said, the problem with Act only started yesterday). 

Copper Contributor
Posts: 12
Country: USA

Re: Act 2009 -- all of a sudden VERY slow & fails to run reports across the network

Are you accessing both of these over the network?  What happens if you bring it local?  What happens with the ACT! Demo database?

James Burlew
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www.designr1.com
(877) 755-9029

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New Member
Posts: 11
Country: United States

Re: Act 2009 -- all of a sudden VERY slow & fails to run reports across the network

You know what... the more I'm looking into this... I think the problem is with the server, not Act.  Ug.