09-03-2008 07:22 AM
I have both Internet Sync and Network Sync on the same Web server which hosts our Act 2009 database. Network Sync works just fine. Internet Sync gives me the following error:
Unable to acquire sync server object. Server Error Description: Failed to setup local sync entity. Datastore is inaccessible Contact your administrator for assistance.
After installing the Internet Sync Service I did the following:
1. I corrected the database name and machine name on the hosting Server 2003 - C:\Documents and Settings\All Users\Application Data\ACT\ACT for Windows 11\SyncConfigFile.xml.
2. I then restarted the iis services.
3. My database sync is set to the correct machine and folder http://<server name>/ActInternetSync
4. My firewall settings are setup to allow http onto this mail server.
I'm at a loss. I'm thinking there must be a permission I need to set on the server itself. Any help would be appreciated since I am new to the Act setup.
09-03-2008 08:34 AM
Well, the following worked, even though I'm not sure I like the work around.
On the Databases folder "C:\Documents and Settings\Administrator\My Documents\ACT\ACT for Windows 11\Databases" I had to add the Everyone user to the security tab and give them modify rights. I hope there is a better method. The installed user during setup was the Administrator account. I would think I shouldn't have to set up the Everyone user account in this manner.
09-03-2008 08:43 AM
Try just adding the annoymous access and IIS account with modify permissions.
Is the IIS account with the modify permissions any more secure than the Everyone account?
03-31-2009 07:24 AM
Moved awacht's reply to its own thread for greater exposure.
03-01-2010 07:25 PM
I am unclear. in the http://server/ActInternetSync is the ActInternetSync a HTM page or something that hase to be set up?
These insturctions are so vauge
Enter the URL or IP of the ACT! Internet Sync Server: Type the address of the Internet page that you have already set up. If you are unsure what this is, please contact your network Administrator.
What does it mean a page you have to allready set up and then it never tells you how or what to set up in that page. It just says refer to your administrator I am the administrator