10-27-2009 02:50 PM
I just installed ACT 2007 to start testing upgrading from Act 6.0.
I did a database conversion and that went fine, i then did a layout conversion which went decently (some fields are off to the right or left).
The only issue im really having is that anytime I try to run any report(including the default reports). Nothing happens. I select my contact, go reports, pick any report, tell it to preview for the current look up, and then nothing happens.
10-30-2009 02:09 PM
Some questions regarding the issue you are experiecing:
- What operating system are you using?
- If you open the demo database (ACT9Demo), are you able to run reports from there?
Also, see if the information in KB Article 15162 helps.
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.