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Act 2007 Reports Issue

New Member
Posts: 5
Country: United States

Act 2007 Reports Issue

Hello,

 

I just installed ACT 2007 to start testing upgrading from Act 6.0.

 

I did a database conversion and that went fine, i then did a layout conversion which went decently (some fields are off to the right or left). 

 

The only issue im really having is that anytime I try to run any report(including the default reports). Nothing happens. I select my contact, go reports, pick any report, tell it to preview for the current look up, and then nothing happens. 

 

Any idea?

 

Thanks

Jon

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Act 2007 Reports Issue

Hello Jon,

Some questions regarding the issue you are experiecing:

- What operating system are you using?

- If you open the demo database (ACT9Demo), are you able to run reports from there?

 

Also, see if the information in KB Article 15162 helps.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.