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Act 10, Remote DB Stopped Syncing after computer name change

New Member
Posts: 1
Country: USA

Act 10, Remote DB Stopped Syncing after computer name change

[ Edited ]

Hello,

 

I ended up changing a computer name, and a collegue of mine reinstalled ACT (remote user). When I check the last sync I see a date of 4/23/2011 but the database name was dated the date it was cut on 5_11_2011. I dont mind re-issuing a new remote database however, is there a way to sync this database as it has a lot of updates in the past week+ before I recreated the remote db?

 

When I view the synced databases the sync db name is not the same as the file name on the remote server, neither was the server name. I did change the server name but im unable to change the db name and its already at 0 days.

 

In summary I need to sync this data before i create a new db, and I cant find online how to proceed.

 

 

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Act 10, Remote DB Stopped Syncing after computer name change

Hello Axcelx,

Welcome to the ACT! Online Community!

 

Here is an article with instructions for updating ACT! to retain synchronization, when a computer name has been changed: KB Article 19817

Greg Martin
Sage