05-24-2011 06:29 AM - edited 05-24-2011 06:29 AM
I ended up changing a computer name, and a collegue of mine reinstalled ACT (remote user). When I check the last sync I see a date of 4/23/2011 but the database name was dated the date it was cut on 5_11_2011. I dont mind re-issuing a new remote database however, is there a way to sync this database as it has a lot of updates in the past week+ before I recreated the remote db?
When I view the synced databases the sync db name is not the same as the file name on the remote server, neither was the server name. I did change the server name but im unable to change the db name and its already at 0 days.
In summary I need to sync this data before i create a new db, and I cant find online how to proceed.
05-24-2011 09:04 AM
Welcome to the ACT! Online Community!
Here is an article with instructions for updating ACT! to retain synchronization, when a computer name has been changed: KB Article 19817