03-08-2011 02:38 PM
I accidentally deleted an entire state of contacts approximately 1375 contacts. I use a remote database act! premium which I sync with the main server. The contacts are still on the main server which I can access with act premium for web. I have not sync'd since this happened.
What would be the best way to get this info back into my database? I exported the contact info to an excel spreadsheet but what about notes, history etc.? Also what happens if I do sync will that delete the records from the main server? It has been 80 days since I sync'd and I am getting a message that the database will expire soon if I don't sync but it doesn't say when.
Any help would be great.
03-08-2011 02:46 PM
If you sync the records will be deleted from the publisher database. The best thing to do is abandon your present remote datase and get a new RDB from the publisher database.
03-09-2011 07:17 AM
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.