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Accessing .pad file on network not working

New Member
Posts: 7
Country: USA

Accessing .pad file on network not working

Just replaced our PC's.  We currently have 3 PC's(Windows 7Pro) with one acting as the host of the ACT!2010 and the other two as workstations that access the database. 

When I go to open Act! on the workstations I can see the .pad file currently through the network, but when I click on it to open the database nothing happens and then the standard error about a network problem and/or a firewall issue.  I believe there is a simple solution, but it has been a while since I have had the issue. 

I do not believe it is a firewall issue or network issue as I can get to the pad file without issue.

 

Suggestions appreciated!!

Platinum Elite Contributor
Posts: 6,668
Country: USA

Re: Accessing .pad file on network not working

Check to see if the database is shared.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 7
Country: USA

Re: Accessing .pad file on network not working

It is shared with everyone...it is almost like the .pad is invalid when clicked from a workstation.  When I click it from the host machine it works fine.

Copper Contributor
Posts: 12
Country: USA

Re: Accessing .pad file on network not working

Hello, I regularly copy the PAD file on the desktop of every user computer.

 

The problem may be that the computer user does not see the server or need Server Administrator permissions.

 

To give you an idea look  the following images.

 

1.

1.jpg

 

2.

2.jpg

 

3.

 

4.jpg

 

4.

 

5.jpg

 

At this point you are going to Know if the problem is that you do not see the server or if you need user and password - suggest you leave permanent server administrator credentials.

 

Best regards

 

 

Juan Carlos Otero G.
ACT! Senior Specialist for Latin America
PRAXI SOLUTIONS INC - Sunrise - Florida - USA
juan.otero@praxisol.com
New Member
Posts: 7
Country: USA

Re: Accessing .pad file on network not working

2 things:

 

1.  The workstation can see the host and the .pad file on the host.  But when you click on it....it does not open the database.  Basically it spins/freezes for about 10seconds and then says there is a problem with finding database.

 

2.  I have copied the .pad file onto the workstation desktop and it does not access the file either.

 

Platinum Elite Contributor
Posts: 6,668
Country: USA

Re: Accessing .pad file on network not working

Try running ACT! on the worstation as the administrator (right-click on the ACT! icon and choose Run as Administrator). If that works the problem is the firewall of the UAC.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 7
Country: USA

Re: Accessing .pad file on network not working

same result....i am baffled.

Bronze Super Contributor
Posts: 1,569
Country: United_Kingdom

Re: Accessing .pad file on network not working

jmucci14,

 

Try this Act! KB regarding the SQL TCP/IP settings:

 

http://kb.swiftpage.com/app/answers/detail/a_id/19640#s4A

 

HTH


David Shaw
Act! Certified Consultant since 2001
Office:    +44 (0)1483 714507
Mobile: +44 (0)7977 567 318
E-Mail:    dshaw@act4u.org