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Accessing documents crashes Act

New Member
Posts: 1
Country: USA

Accessing documents crashes Act

When opening a document in Act from the documents tab, I get a box that pops up with "Sage Act has stopped working.  Windows is looking for a solution to this problem" and then I can only close the box and Act closes.  Have tried opening many different types of documents (TIFF, PDF, WORD, etc).  We have 7 users on a shared network database and this just started happening to a single user.  Running Act Premium 2011 Hot Fix 1.  PC is Windows 7 Pro 32 bit.

Copper Elite Contributor
Posts: 514
Country: USA

Re: Accessing documents crashes Act

so to confirm, this is only happening on 1 of 7 machines?

 

Can you think of anything that has happened to this one machine lately?  MS Windows update?  New AV software?  New hardware installed?  New version of Internet Explorer?

Mark Hammer
ACT! Fanatic