06-07-2019 05:40 AM
We are running Act! Premium Version 18.104.22.168, Update 7. On several Windows 10 PCs the user sometimes runs across an error when starting the program. It displays this message "Access to the path is denied" even before the login dialogue box appears. Clicking OK just closes ACT.
I've found that running ACT onetime at an administrator level resolves it but I would like to know if there is anything I can do to prevent this. Give access to a specific file folder on the PC?
06-10-2019 11:24 AM
06-10-2019 11:30 AM
06-13-2019 12:31 PM - edited 06-13-2019 12:31 PM
We have ACT on a shared network folder. "Everyone" has full access rights to this folder. And it's only happening to Windows 10 users, not the remaining Windows 7 PC's we have running in the office.
06-13-2019 09:34 PM
this error is related to a Microsoft update,
just run Act once as Administrator, that should fix the problem
06-05-2020 05:13 AM
It is not possible, we have a Citrix Environment and the Users starting ACT! over Citrix. The Pad file is stored on the Backend Server and all Users have full Access of this Directory