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APPCRASH in Premium 2008

New Member
Posts: 2
Country: United States

APPCRASH in Premium 2008

Hi group,

 

I have had issues with AddressGrabber and so I thought the link options must be an Act! 10 issue so I uninstalled it. After reinstalling it the program would not start and gave me this message:

 

Problem signature:

Problem Event Name: APPCRASH

Application Name: ActSage.exe

Application Version: 10.3.182.0

Application Timestamp: 4862900c

Fault Module Name: KERNEL32.dll

Fault Module Version: 6.0.6001.18000

Fault Module Timestamp: 4791a76d

Exception Code: e0434f4d

Exception Offset: 000442eb

OS Version: 6.0.6001.2.1.0.768.2

Locale ID: 1033

 

If someone could help, I would certainly appreciate it.

 

 

Thanks,

 

skownslar

skownslar
Moderator
Posts: 4,395
Country: USA

Re: APPCRASH in Premium 2008

Run the ACT! uninstaller from KB linked below, reboot and reinstall ACT!.

 

Install from a full 10.0.3 media.  I'll send you a link to download if you do not already have it.

 

How to Use the ACT! Uninstaller.exe file