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Accepted Solution

APFW - Send Activity E-Mail to Contact Greyed Out

Solution
Accepted by topic author Damon_T
‎06-04-2017 08:02 PM
Administrator
Posts: 4,041
Country: United_Kingdom

Re: APFW - Send Activity E-Mail to Contact Greyed Out

Hi Damon,

 

You're right that the "Send Activity E-Mail to Contact" option only works in IE, and is not supported in other browsers.

 

The issue with the toolbar you have pictured in the screenshot looks like the affected PC has compatibility view enabled in IE for the website.
If I enable this feature, my interface ends up looking the same way as the screenshot, but displays correctly when I remove it from compatibility view.
The recommendation and details steps for this are in the Knowledgebase article which @Dan Horn posted above.

Copper Super Contributor
Posts: 107
Country: Australia

Re: APFW - Send Activity E-Mail to Contact Greyed Out

Hi Gary

 

I did look through the kb that @Dan Horn supplied.  But I realised what option I over looked. it was the "Display intranet sites in Compatibility view".  I tested that here and it indeed fixed the funky issue.

 

Thanks for the assistance.

 

Cheers

Damon

Administrator
Posts: 4,041
Country: United_Kingdom

Re: APFW - Send Activity E-Mail to Contact Greyed Out

Glad to hear you got out of funky town Damon!
Copper Super Contributor
Posts: 107
Country: Australia

Re: APFW - Send Activity E-Mail to Contact Greyed Out

Smiley Happy Thanks Gary did not like my stay in funky town.