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APFW 11.01 update

Platinum Elite Contributor
Posts: 14,384
Country: Australia

APFW 11.01 update

I've tried the 11.01 update several times on different systems, but keep getting the following error:

 

The contents of this file cannot be unpacked. The executable you are attempting to run is incomplete. Please obtain another copy of the file, verify it is the correct size, and try again.

 

As it's not on the updates page, how do I obtain another copy?

Moderator
Posts: 4,395
Country: USA

Re: APFW 11.01 update

How are you getting the update?  Do you need the AU or US update?
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: APFW 11.01 update

ACT! Update - the downloads usually take an extra couple of weeks to be on the site

 

I'd assume it's automatically getting the AU build as that's what I have.

 

Thanks

Moderator
Posts: 4,395
Country: USA

Re: APFW 11.01 update

Mike,

 

I've sent you a PM with a download link.

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: APFW 11.01 update

Thanks... I just tried it one more time, and the ACT! Update downloaded and just finishing installing.

 

Two issues that bug me:

1. It re-wrote web.config - removing my custom changes (like shared preferences)

2. It removed the Scheduler and didn't re-load it

 

Worse, ACT! isn't starting up on the server at all... will post back when I figure out why

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: APFW 11.01 update

ACT! won't start on the server and no Web ... although I can access the database from a network workstation.

 

The Event Log has a bunch of .NET Runtime 2.0 errors (Events 1001 and 5001) from every time I try to start it.

 

Any chance you have a link for the full 11.01?

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: APFW 11.01 update

I think I might have an idea why it failed... but still testing.

 

Should the installer create a log? If so, where?

I could only find the ngen.log and the ACT!Scheduller.installlog

Moderator
Posts: 4,395
Country: USA

Re: APFW 11.01 update

You will need to enable Windows Installer logging.  I will see if I can get a full download link.

 

http://support.microsoft.com/kb/223300/en-us

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: APFW 11.01 update

Thanks for the MS link... a little late after an install has failed. I thought the previous patches and hotfixes created install logs
Nickel Elite Contributor
Posts: 567
Country: USA

Re: APFW 11.01 update

Mike,

 

I configured a Windows 2003 SP2 server for English - Australia and installed 11.0 APFW Gold -Australia region with Scheduler started.

 

I then invoked ACT! Update (live site, NOT test), downloading and applying the Australian 11.01 patch.

 

Download applied and Scheduler functions as expected.

 

Is there a specific scenario you would like reviewed here?

 

-Matt 

 

 

Matthew McFadden