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AMA Test Using Co-Workers Goes To Junk

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Bronze Super Contributor
Posts: 1,670
Country: USA
Accepted Solution

AMA Test Using Co-Workers Goes To Junk

When an AMA Test uses co-workers, it seems that the eMails automatically goes to the junk folder.  Additionally, any links are displayed with the full URL instead of an hyperlinked icon. Does anyone know why?

 

If the test goes to a friend or even a co-worker with G-Mail, then the eMail stay in the inbox properly formatted.

John Purdy
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HP ENVY 17m, 16GB, & Office 365, 32bit, 500GB SSD.
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Solution
Accepted by topic author jnpurdy
‎12-26-2020 06:21 AM
Nickel Contributor
Posts: 209
Country: Ireland

Re: AMA Test Using Co-Workers Goes To Junk

This is a really annoying issue with AMA. I was told its a problem with Outlook and emails being sent from "your" domain  via actsend.com.

 

I've followed the Whitelisting rules Act provided and it makes no difference.- AMA emails still going to junk.

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Solution
Accepted by topic author jnpurdy
‎12-26-2020 06:21 AM
Nickel Contributor
Posts: 209
Country: Ireland

Re: AMA Test Using Co-Workers Goes To Junk

This is a really annoying issue with AMA. I was told its a problem with Outlook and emails being sent from "your" domain  via actsend.com.

 

I've followed the Whitelisting rules Act provided and it makes no difference.- AMA emails still going to junk.