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AMA Error and Error Message

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Copper Super Contributor
Posts: 142
Country: USA

AMA Error and Error Message

Have two separate issues with AMA

 

Error message is happening on remote db and apfw.  It was working a few days ago but now isn't.  It is not happening on all my templates.

 

Email template with link for PDF asset.  When I click the link, it does not take me to the asset, it gives me this error

 

This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Error>
<Code>AccessDenied</Code>
<Message>Access Denied</Message>
<RequestId>44F466EFDA5486A7</RequestId>
<HostId>
Eo89WGsFZlYUoKtdJh7itsJdVmHBcOlTIhD3eA5brqHa5mQnnaOfK7wfQ3fDtwB1Dh5bAYjvZA4=
</HostId>
</Error>

 

I have tried using another pdf document.  My URL links work.

 

Any clues?

 

 

Thanks!

Leanne Evans
sosoftsol@gmail.com
Highlighted
Copper Super Contributor
Posts: 142
Country: USA

Re: AMA Error and Error Message

It also happens on YouTube Links
Thanks!

Leanne Evans
sosoftsol@gmail.com
Highlighted
Copper Super Contributor
Posts: 142
Country: USA

Re: AMA Error and Error Message

I am also getting this error message on another pdf

The website declined to show this webpage

HTTP 403



Most likely causes:

•This website requires you to log in.
Thanks!

Leanne Evans
sosoftsol@gmail.com