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ACTfor WEB user Word issue

Silver Super Contributor
Posts: 2,201
Country: United_Kingdom

ACTfor WEB user Word issue

A user of ACT for WEB keeps being asked to download the word software but when they go to install it states already installed. I am sure there is a knowledgebase paper on this regarding registry settings but have been unable to find it. Client using ACT V16.1 HF2

Copper Contributor
Posts: 30
Country: USA

Re: ACTfor WEB user Word issue

Make sure users are using Internet Explorer. Firefox and Chrome will not work with the act word processor.