ACTdiag Errors [ Edited ]

[Gary W]

The aforementioned SQLUSERS.bat file can be downloaded from the following Knowledgebase article: http://kb.act.com/app/answers/detail/a_id/37665

[J G]

Act! v19

I was attempting to use the ActDiag to rename a database. Still no luck with it.

After running SQLUSERS.bat, still receiving the same error while attempting to run ACTDiag.

[Gary W · Accepted solution]

Hi J G,

Unfortunately the next troubleshooting step would be to manually uninstall SQL and reinstall using the instructions in the following Knowledgebase article: http://kb.act.com/app/answers/detail/a_id/38099

Seeing as Act! is still working correctly, I would not recommend doing this for the sole purpose of accessing ActDiag.

If you goal is to rename a database, you can do this from within Act! by clicking File > Save Copy As. This will let you save a copy of the database with a different name. After confirming the copy is correct, you could then discard the old database.