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ACTdiag Errors

Administrator
Posts: 4,041
Country: United_Kingdom

Re: ACTdiag Errors

[ Edited ]

The aforementioned SQLUSERS.bat file can be downloaded from the following Knowledgebase article: http://kb.act.com/app/answers/detail/a_id/37665

Copper Contributor
Posts: 63
Country: USA

Re: ACTdiag Errors

Act! v19

I was attempting to use the ActDiag to rename a database. Still no luck with it.

After running SQLUSERS.bat, still receiving the same error while attempting to run ACTDiag.
Solution
Accepted by topic author J G
‎03-09-2017 06:23 AM
Administrator
Posts: 4,041
Country: United_Kingdom

Re: ACTdiag Errors

Hi J G,

 

Unfortunately the next troubleshooting step would be to manually uninstall SQL and reinstall using the instructions in the following Knowledgebase article: http://kb.act.com/app/answers/detail/a_id/38099

Seeing as Act! is still working correctly, I would not recommend doing this for the sole purpose of accessing ActDiag.

 

If you goal is to rename a database, you can do this from within Act! by clicking File > Save Copy As. This will let you save a copy of the database with a different name. After confirming the copy is correct, you could then discard the old database.