Community
Showing results for 
Search instead for 
Do you mean 
Reply

ACT2008 Outlook Attach Company Sort Order?

Tuned Listener
Posts: 9
Country: USA

ACT2008 Outlook Attach Company Sort Order?

We have recently upgraded from ACT2007 to ACT2008 (10.0.1).  When attaching an Email from Outlook, in the "Select contacts from" group box, with the "Selected company" radio button checked, the company drop down list box is sorted in a non-alphabetic order.  We have 162 companies with 90 divisions.  The order appears to be random (if random is an order).  Our staff find this very difficult to use.  ACT2007 sorted this drop down alphabetically.  Does anyone have a suggestion to help?
 
Thanks.
Tom.
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: ACT2008 Outlook Attach Company Sort Order?



tpetersen wrote:
We have recently upgraded from ACT2007 to ACT2008 (10.0.1).  When attaching an Email from Outlook, in the "Select contacts from" group box, with the "Selected company" radio button checked, the company drop down list box is sorted in a non-alphabetic order.  We have 162 companies with 90 divisions.  The order appears to be random (if random is an order).  Our staff find this very difficult to use.  ACT2007 sorted this drop down alphabetically.  Does anyone have a suggestion to help?

Same here... I can't see where the sort is coming from either.
 
You might post a request for this feature to be considered for a future version here - http://www.act.com/community/feature

Input from this web page goes directly into a database that management has direct access to read, and which they also track and gather statistics on.
Tuned Listener
Posts: 9
Country: USA

Re: ACT2008 Outlook Attach Company Sort Order?

Thanks for your input!
 
Since this worked properly in ACT!2007, this was obviously an over-site during development of ACT!2008.  Has anyone had any experience requesting a hot fix from ACT! for this type of correction.
 
Thanks,
Tom.
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: ACT2008 Outlook Attach Company Sort Order?

I hadn't heard of anyone mentioning it... so it won't be fixed until someone does.
 
You might post a request for this feature to be considered for a future version here - http://www.act.com/community/feature