04-04-2011 06:49 AM
The image you attached will not display, can you provide the error message being presented? If it is a long error, the first 2 or 3 lines should suffice.
Also, which Internet Browser program are you using? We need to know if the attachment is an issue due to Internet Explorer 9.
04-04-2011 06:56 AM
It's a long and detailed error. I posted it on a private web page and can be viewed here > http://www.kineticweb.com/act-error-page/
It starts with "resolution of the dependency failed, type = "Act.UI.ActApp;ication", name = "." Exception message is: The current build operation (build key Build Key[Act.UI.ActApplication, null]) failed:
04-04-2011 07:03 AM
Thanks for the information.
This error is generally a sign that the ACT! Preference files have become corrupted. Here is an article with instructions for rebuilding the Preference files (note: use the 'Alternate Method: Manually Rebuild Preferences' method): KB Article 25865