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ACT! v18 - Word & Excel 2013 - Windows 10

beckyp
Copper Contributor
beckyp
Posts: 34
Country: United_Kingdom

ACT! v18 - Word & Excel 2013 - Windows 10

‎06-01-2016 07:19 AM

We have just upgraded to Windows 10, ACT! v18 & Impact Suite 7 (we also have Exponcenciel Excel Quote Invoice Maker II).

 

We can't get the add-ins to stay in Word (Durkin) or Excel (Exponcencial) - they keep disappearing & changing the 'load behaviour' from 3 to 2.  We have tried everything - repairing office, changing the registry, changing the templates in Word etc.

 

Does anyone have any ideas please?

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Gary W
Posts: 4,033
Country: United_Kingdom

Re: ACT! v18 - Word & Excel 2013 - Windows 10

[ Edited ]

‎06-01-2016 09:06 AM - edited ‎06-01-2016 09:08 AM

Hi Becky,

Have you tried reaching out the the developers of these add-ins directly for assistance?

Some of the developers do frequent this community, but for help with their individual products, it's best to contact them through their websites.

 

Durkin: http://www.contactlistplus.com

Exponenciel: http://www.exponenciel.com

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beckyp
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beckyp
Posts: 34
Country: United_Kingdom

Re: ACT! v18 - Word & Excel 2013 - Windows 10

‎06-02-2016 12:01 AM

Thanks

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