06-01-2016 07:19 AM
We have just upgraded to Windows 10, ACT! v18 & Impact Suite 7 (we also have Exponcenciel Excel Quote Invoice Maker II).
We can't get the add-ins to stay in Word (Durkin) or Excel (Exponcencial) - they keep disappearing & changing the 'load behaviour' from 3 to 2. We have tried everything - repairing office, changing the registry, changing the templates in Word etc.
Does anyone have any ideas please?
06-01-2016 09:06 AM - edited 06-01-2016 09:08 AM
Have you tried reaching out the the developers of these add-ins directly for assistance?
Some of the developers do frequent this community, but for help with their individual products, it's best to contact them through their websites.