ACT! v18 - Word & Excel 2013 - Windows 10

[beckyp]

We have just upgraded to Windows 10, ACT! v18 & Impact Suite 7 (we also have Exponcenciel Excel Quote Invoice Maker II).

We can't get the add-ins to stay in Word (Durkin) or Excel (Exponcencial) - they keep disappearing & changing the 'load behaviour' from 3 to 2.  We have tried everything - repairing office, changing the registry, changing the templates in Word etc.

Does anyone have any ideas please?

[Gary W]

Hi Becky,

Have you tried reaching out the the developers of these add-ins directly for assistance?

Some of the developers do frequent this community, but for help with their individual products, it's best to contact them through their websites.

Durkin: http://www.contactlistplus.com

Exponenciel: http://www.exponenciel.com

[beckyp]

Thanks