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ACT v. 17/Premium: Reports Freeze

New Member
Posts: 1
Country: USA

ACT v. 17/Premium: Reports Freeze

I am having issues running any type of report off of ACT. When I go to run any type of report, the system does nothing and just freezes. You press ok and the system doesn't do anything. Sometimes it eventually allows you to click out of the box, but you get no report. I am personally on a Mac using the web version, but my team members on PCs of all types also have this issue. We've tested on Firefox, Chrome and Internet Explorer. Any suggestions?

Administrator
Posts: 4,024
Country: United_Kingdom

Re: ACT v. 17/Premium: Reports Freeze

Hi There,

Are your team members who are seeing this issue also using the web version on their PC's, or do they have the desktop Act! software installed?
Does the issue also occur on other databases? i.e. a demo DB.