09-06-2012 08:49 AM
Hello, we have two databases since taking over another copy one in ACT 2012 Professional and the other WAS in ACT 2011 Premium, we have since bought an upgrade to ACT 2012 Premium. Both are now running on ACT 2012 Pemium.
We want to import/export the fields from one into the other and then merge the data, we have tried both ways but experience the following problems;
ACT 2012 DB - Contacts comes across ok but were missing History, Alerts, Activities & Opportunities are all missing?
ACT 2011 DB (Now 2012) - Imports but Fields and drop downs are not pulled across?
How should we go about this? we want the fields to merge and all the data come across and be one DB!