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ACT sync with Outlook

New Member
Posts: 1
Country: USA

ACT sync with Outlook

We have an ongoing issue - Updating outlook activites for the administrator is grayed out and can't access this option.  We need to be able to sync Act with outlook and can't figure it out, I think it may be a settings issue - any thoughts?
Silver Contributor
Posts: 1,813
Country: USA

Re: ACT sync with Outlook

Currently, ACT places a copy of the users calendar on the Outlook Calendar and a copy of the Outlook Calendar on the ACT calendar.  It's not currently a true sync.  Contacts are not currently synchronized within ACT.

 

Are you able to set these settings for other users and not the admin? Please verify that Outlook is installed and configure on the machine you are attempting to do this for as it is not a server based setting,  but a user/workstation based setting.

 

 

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