ACT stopped working and outlook now hangs

[pkellner]

The day after my initial install of act 2011 premium, outlook stopped working (saying the database is locked) and I can no longer get into act.  I get "The databse actdb could not be accessed" as follows.  any ideas? I'm still on the trial so I gather I have not tech support.

http://peterkellner.net/misc/act.png

[gmartin]

This sounds like your 'SQL Server (ACT7)' service has been stopped.  Here is an article with instructions for checking/starting the service, along with other steps that may help resolve the issue: KB Article 19640. 

See the step titled: The SQL Server Browser and/or SQL Server (ACT7) services are not started or is disabled