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ACT recurring events reappear

Copper Elite Contributor
Posts: 105
Country: New Zealand

ACT recurring events reappear

I upgraded to ACT 11.1 Premium and have an issue with past recurring activities reappearing even when they've been completed or erased. I sync two databases and have two other users on the main database who also have this issue. Any ideas why?

 

Cheers,

 

Stephen

Stephen Buckland
stephenbuckland@gmail.com
Moderator
Posts: 4,395
Country: USA

Re: ACT recurring events reappear

Did the activities unclear or are past alarms coming up?  Did you update from 11.0 or an older version?
Copper Elite Contributor
Posts: 105
Country: New Zealand

Re: ACT recurring events reappear

Hi David,

 

Upgraded from v11.0.x to 11.1.  Past alarms keep coming up often when I clear the current version of the activity

 

Thanks

 

Stephen.

Stephen Buckland
stephenbuckland@gmail.com
Copper Contributor
Posts: 28
Country: United States

Re: ACT recurring events reappear

[ Edited ]
We are having a similar problem, we too just upgraded (from act 2006 to 2009 version 11.1) and our recurring activities that have been cleared are showing up again each morning to be rolled over.  There seems to be no consistent pattern as to how many old ones re appear except that it is only recurring activities.  I have done database maintenance to remove all cleared activities and this still happens.
Message Edited by bonddevick on 04-13-2009 01:16 PM