02-26-2009 03:29 AM
We are a small sales organization considering getting ACT. We need to share data amongst 8 to 10 users.
Our contact database needs to be shared amongst all users however one specific person will own an opportunity.
Do we need ACT or ACT Premium ? We have central SQL Server to which everyone has access.
02-26-2009 04:06 AM
ACT Standard has a user limit of only 10 users, so it would seem adviseable to purchase a product that allows you some headroom - namely Premium.
Here are a few other reaons:
- the ability to prevent users from deleting records or exporting the entire database to spreadsheet
- the ability to support synching without having to have the host database open all the time.
- field level security
- manage resources (ie, board rooms, company cars, equipment, etc) and enjoy conflict notification with scheduling
- extending reporting capabilities down to the user
- web access
I often refer to ACT! Standard as ACT! "Stand-alone" because of all the stripped down security, and the level of trust required for a team to safely use such a limited product, but sometimes budget is a bigger consideration. It's for this reason that ACT! has a place in the CRM market, but for my money, I always go with Premium.
Hope this helps.
02-26-2009 06:01 AM
Thanks for your reply.
1. Just to understand, does standard ACT allow a group of users to update their ACT database (locally on their PC) and to synchronise their changes with a central copy of the database.
2. When you say 'ability to synchronise without having the host database open' ...if the host database is not up then how can a user synchronise?
02-26-2009 06:07 AM
Yes, ACT supports synching, but only "Application Sync", which means the host database has to open and remain logged in to accept incoming synchs. This creates a security issue obviously for both the network AND the database, since the host computer's user has to be logged into both Windows and the ACT! database.
ACT Premium uses "Network Sync", which is a separate application which runs as service and does not require the ACT! program to be open, or even Windows to be logged in.