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ACT login fields grayed out

New Member
Posts: 1
Country: Portugal

ACT login fields grayed out

Hi there,

 

I am not able to login in SAGE ACT! Premium 2013 because fields are grayed out, as shown below:

CRMAuthenticationFormsGrayedOut.PNG

 

Also (and I am quite sure it is related) it's giving me the following error message:

CRMTrialError.PNG

 

Can you please give me some hints on how to resolve both issues?

 

By the way. I have ACT installed for a couple of months and this licensing issue repeats itself through time. Sometimes license works without any problems, but once in a while it just throws me the above error message.

 

Thanks for your cooperation.

 

Best regards