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ACT login fields grayed out

New Member
Posts: 1
Country: Portugal

ACT login fields grayed out

Hi there,


I am not able to login in SAGE ACT! Premium 2013 because fields are grayed out, as shown below:



Also (and I am quite sure it is related) it's giving me the following error message:



Can you please give me some hints on how to resolve both issues?


By the way. I have ACT installed for a couple of months and this licensing issue repeats itself through time. Sometimes license works without any problems, but once in a while it just throws me the above error message.


Thanks for your cooperation.


Best regards