06-09-2016 02:44 PM - edited 06-09-2016 02:59 PM
Have gone through all the similar questions and have tried all the applicable recent solutions.
We have a Premium Cloud subscription v18. I just installed the offline client, unpacked and installed the db. Am not sure whether I set up the remote db correctly, though.
I've been unable to enter the serial number (says I must have admin privileges, which I do, but this local client doesn't), so it appears this remote client is still a trial subscription.
What is my next step to troubleshoot?
06-10-2016 12:38 AM
06-10-2016 06:26 AM
06-10-2016 06:46 AM
Tried setting the connection to Internet (outside firewall) - though other solutions have said Inside firewall (the default setting) is correct. In any case, it didn't work.
Login URL starts with usp1-iis-03.hosted1.act.com. The Internet server address showing in the Sync Panel is usp1-iis-03.hosted.act.com:443/ActInternetSync.
This was the default entry. To what should I change it?
06-10-2016 08:41 AM