02-03-2015 08:40 AM
I currently am using Sage 50 Accounts 2013 with ACT V17 Premium. I installed the Sage intergation link to use with ACT.
I installed the link and sycned the data across going through the step by step installation.
The link is set-up one -way from Sage 50 to ACT. Everytime the user made a change in Sage Account it would sycn it across
However in the last couple of days since the link has been installed when I click on the link and click on update accounting data the
sdata box appears and it syas recieved updated data and that box freezes on screen with a cancel button underneath.
The data does not get sycned from Sage to ACT correctly??? I have checked the Sdata options in Sage Accounts and they are fine.
Can anyone help?
Thanks in advance.
02-03-2015 09:23 AM
ACT! never provided the link to the Sage accounting programs, they were suppolied and supported by Sage. Since selling ACT! to Swiftpage I don't believe that Sage is maintaining those links. You need to contact Sage for maore information.
02-04-2015 01:38 AM
Thanks for your reply. You are correct Swiftpage support the Sage intergation Link.
I have a called Swiftpage and I am going to run through some diagnotics this Friday with them.
However they want me to unistall the link and back-up Sage 50 and ACT. Therefore end users will have to be out of the
system for ages casuing system downtime.
This is why I'm looking for a fix before Friday, encase anyone can help?
02-05-2015 09:37 AM
02-09-2015 06:13 AM
I am still having problems with the Sage intergation Link, does anyone have any ideas.
I unlinked the companies and re-linked them, I also created a new database and re-entered the original information still no
The Sdata sycn box just sits there and freezes?
Any help would be grateful