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ACT integration Link with Sage 50 2013

Copper Contributor
Posts: 35
Country: United_Kingdom

ACT integration Link with Sage 50 2013

Hi,

 

I currently am using Sage 50 Accounts 2013 with ACT V17 Premium. I installed the Sage intergation link to use with ACT.

 

I installed the link and sycned the data across going through the step by step installation.

 

The link is set-up one -way from Sage 50 to ACT. Everytime the user made a change in Sage Account it would sycn it across 

to ACT. 

 

However in the last couple of days since the link has been installed when I click on the link and click on update accounting data the

sdata box appears and it syas recieved updated data and that box freezes on screen with a cancel button underneath. 

 

The data does not get sycned from Sage to ACT correctly??? I have checked the Sdata options in Sage Accounts and they are fine.

 

Can anyone help? 

 

Thanks in advance.

 

Platinum Elite Contributor
Posts: 6,653
Country: USA

Re: ACT integration Link with Sage 50 2013

ACT! never provided the link to the Sage accounting programs, they were suppolied and supported by Sage. Since selling ACT! to Swiftpage I don't believe that Sage is maintaining those links. You need to contact Sage for maore information.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Copper Contributor
Posts: 35
Country: United_Kingdom

Re: ACT integration Link with Sage 50 2013

Hi Roy,

 

Thanks for your reply. You are correct Swiftpage support the Sage intergation Link. 

 

I have a called Swiftpage and I am going to run through some diagnotics this Friday with them. 

 

However they want me to unistall the link and back-up Sage 50 and ACT. Therefore end users will have to be out of the 

system for ages casuing system downtime. 

 

This is why I'm looking for a fix before Friday, encase anyone can help?

 

Thanks

Bronze Elite Contributor
Posts: 2,546
Country: New_Zealand

Re: ACT integration Link with Sage 50 2013

Rachel,

I have sent a private message to you in this community, if you refer the top right-handcorner you should see a message alert.    

Graeme Leo
Xact Software - consultants and developers
Follow us on Twitter and check out our Blog


Copper Contributor
Posts: 35
Country: United_Kingdom

Re: ACT integration Link with Sage 50 2013

Hi,

 

I am still having problems with the Sage intergation Link, does anyone have any ideas.

 

I unlinked the companies and re-linked them, I also created a new database and re-entered the original information still no

luck?!!

 

The Sdata sycn box just sits there and freezes?

 

Any help would be grateful

 

Thanks