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ACT importing data from one contact into another. Does anyone know why

act
New Member
Posts: 1
Country: USA

ACT importing data from one contact into another. Does anyone know why

Can anyone explain why this may have happened?  On Friday I created a new contact in ACT, with address, phone numbers, email and birthdate.  On Monday I created another contact, when I went to the contact list and opened the contact I created on Friday, the contact from Monday's birthdate was in that field.  I know on Friday the correct birthdate had been saved.

 

I have found that when I click on New contact, sometimes it will automatically import a birthdate from another contact.  I will delete this and then put in all the correct information.

 

Has anyone else had this problem?