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ACT for web 2013 Performance Suggestion Please

Copper Contributor
Posts: 31
Country: United States

ACT for web 2013 Performance Suggestion Please

[ Edited ]

We have ACT Premium for Web 2013 and it seems slow and sluggish. We are on IIS7 and the server is a VM. What tips have others tried to speed up perfomance without affecting functionality?

 

 

Bronze Elite Contributor
Posts: 2,546
Country: New_Zealand

Re: ACT for web 2013 Performance Suggestion Please

[ Edited ]

More detail required:

Which interface, desktop browser or mobile browser? 

Which web browser?

Is it slow only through browser but OK as a Windows desktop application?

When does it run slow, i.e. what are you doing when you find it slow to respond?

What are the server specs and how many users?

Is it universally slow for all users?

Was it once running fine but become slower?  

Graeme Leo
Xact Software - consultants and developers
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Copper Contributor
Posts: 31
Country: United States

Re: ACT for web 2013 Performance Suggestion Please

Everyone is running through Internet Explorer. Mobile browser seems fine.

 

It is especially slow when initially logging in. After that there is lag between anything clicked on.

 

Server is MS Server 2008 R2 64 bit, 6GB RAM Intel Xeon 2.2 GHZ 4 processors

 

It's like this for all users. We just launched it so it's has always been this way.

 

I'm just looking for some tips on "standard" things to look for on performance settings etc.